These terms and conditions govern the use of travelandlivingcollection.com.au and the purchase of any goods from it. Please read them carefully.
If you need any clarification of these terms and conditions, please contact us on +61 450 069 250 or by email at firstname.lastname@example.org
By accessing, browsing or using this website you acknowledge and agree to be bound by these terms and conditions. TRAVEL AND LIVING COLLECTION (ABN 63 433 413 952) ("Travel and Living Collection") reserves the right to amend or update the terms and conditions at any time without providing notice to you.
A reference to Travel and Living Collection in these terms and conditions includes its related bodies corporate and any of its directors, officers, employees, consultants, and shareholders.
The information and ideas contained on the website are provided in good faith and, to the best of Travel and Living Collections knowledge, are accurate and current. However, Travel and Living Collection does not make any representation or warranty as to the accuracy or completeness of that information or those ideas (including any information or ideas provided to this website by third party suppliers). Travel and Living Collection disclaims all representations and warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for purpose and non-infringement of intellectual property rights. For the avoidance of doubt, Travel and Living Collection does not warrant that this website or any information or ideas contained on it or any goods or services sold by it will meet your requirements or be fit for a particular purpose.
Copyright in this website is owned by Travel and Living Collection. Material or information on the website comprises copyright material, trademarks and registered trademarks ("intellectual property rights") which are the property of Travel and Living Collection and third parties. Those intellectual property rights may only be used by you for the purposes of browsing the website and acquiring goods and services from it.
All care is taken to ensure that the website and Travel and Living Collection data transmissions are free from viruses. However, it is your responsibility to scan any such data for viruses.
Product information and pricing
Prices of goods and services and delivery fees displayed on the website are current at the time of display. Such amounts are subject to variation without notice. We will always attempt to be as accurate as possible with our product descriptions and pricing. However, we are unable to warrant that such information is accurate, complete, reliable, current or error-free.
Orders will not be dispatched until payment in full has been received and Travel and Living Collection is satisfied with the integrity of the order. You agree to provide Travel and Living Collection with current, complete and accurate information (including your name, address, email address and credit card number (where applicable) when placing an order. Should you enter the wrong address, we will not re-send the order to the correct address at our expense.
Placement of an order by you constitutes an offer to enter into an agreement with us. We will email you an order confirmation for the sole purpose of confirming the details of your offer. Please note that our order confirmation does not constitute an acceptance of your offer.
We reserve the right to cancel orders at our sole discretion at any time. In those circumstances, we will not be held liable for any loss or damage incurred by you arising out of in connection with the exercise of these rights.
If you need to cancel an order, please contact us immediately on +61 450 069 250 or email@example.com. Our agreement with you only comes into existence once we have both confirmed your order and your payment has been successfully processed. Once we have accepted payment for an order, cancellation of the order is within our sole discretion.
We will provide you with an estimated date for delivery of all goods. While we make every effort to deliver by this time, all dates specified are estimates only. If an order does not arrive by the due date, we will lodge enquiries with the courier to ensure that delivery occurs as soon as possible.
We will not be held liable for any loss or damage resulting from late delivery. You acknowledge and agree that late delivery does not constitute a breach by us of our agreement and does not entitle you to cancel an order.
Please note that if an item has been lost in transit, we will not dispatch a replacement item immediately. Replacement items will only be dispatched at our discretion.
We will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.
A gift card may be redeemed for goods or services purchased from the website. All gift cards expire 12 months from the date of issue. Gift cards must be treated as cash and will not be reissued, refunded or honoured if lost or stolen.
RETURNS AND EXCHANGES
You may return goods or services that have been purchased from the website because you have changed your mind or are unhappy with them. Please note that cosmetics (including hair products and other toiletries) and personalised items cannot be returned.
If you return goods by posting them to us through Australia Post, please retain the appropriate proof of return. Otherwise, if the returned goods go missing in transit to us, we will deem you not to have returned them. It is your responsibility to ensure that the goods are adequately packaged to ensure that they are not damaged during return transit.
All returned products must be:
- unused, unopened and in original condition;
- returned within  days of delivery; and
- in a sale-able condition.
In the event of a return by you or the recipient of a gift, we will exchange or refund. However, you will pay the postage and handling fee of the return to Travel and Living Collection and re-delivery to you. We will not refund the delivery fee, gift wrapping or other relevant fees.
PLEASE SEND RETURNS TO:
Travel and Living Collection
PO Box 6290